Physics Study BD (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our EdTech services, including our website, mobile applications, online classes, examinations, and any other related services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full Name
• Email Address
• Mobile Number
• Date of Birth / Age
• School/College/University details
• Payment details (via secure third-party gateways like bKash, Rocket, Nagad, SSLCommerz, Stripe, or others)

b) Non-Personal Information

• Device information (browser, OS, IP address)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

c) Academic Information

• Course enrollment details
• Exam records, scores, and progress reports
• Uploaded assignments or notes

2. How We Use Your Information

We use the information we collect for:

1. Providing and improving our learning platform
2. Processing payments securely
3. Conducting exams, assessments, and publishing results
4. Sending important updates, class reminders, or promotional offers
5. Personalizing your learning experience
6. Ensuring security, fraud prevention, and compliance with laws

3. How We Share Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Payment gateways, cloud storage, and IT support partners
• Teachers/Mentors: To track your academic progress
• Legal Authorities: When required by law, regulation, or legal process

4. Data Security

We use modern encryption, secure servers, and strict access controls to protect your data. While we strive to safeguard all information, no method of transmission over the internet is 100% secure. Users are also responsible for protecting their login credentials.

5. Your Rights

As a user, you have the right to:

• Access and update your personal data
• Request deletion of your account and data (subject to legal or academic requirements)
• Opt out of promotional emails/SMS
• Withdraw consent for data processing where applicable

6. Cookies Policy

We use cookies to improve your browsing experience, analyze traffic, and deliver personalized content. You can disable cookies through your browser settings, but some features may not function properly.

7. Third-Party Links

Our platform may contain links to external websites or apps. We are not responsible for their privacy practices or content.

8. Children’s Privacy

Our Services are primarily designed for students above 13 years. For younger learners, parental/guardian consent may be required. We do not knowingly collect personal data from children without proper consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website/app with a revised “Last Updated” date. Continued use of our Services after updates means you agree to the new terms.